1. Check the SIM Card. The first thing you should do is make sure the SIM card is not damaged or dirty. Follow these steps: Step 1: Turn off the ASUS ZENFONE LIVE and remove the SIM card tray using the provided tool or a straightened paperclip. Step 2: Take out the SIM card and clean the golden contacts with a soft, lint-free cloth. 2. Restart your device. 3. Remove the SIM card, then use the eraser to clean the metal contact part on SIM card and re-install it. 4. If you keep another SIM card , install it to your device and check whether the device can detect and read SIM card ; or try to install your SIM card to other deivces (phone or card reader) to check whether SIM Please follow below steps for troubleshooting：. 1. Reinstall SIM card. 2. Restart your device. 3. Remove the SIM card, then use the eraser to clean the metal contact part on SIM card and re-install it. 4. Hello everyone! I figured out the issue and the solution to the dreaded no network/no SIM card issue for the ZenFone 5Z. It is not a software problem. It is a hardware problem indeed. The new firmware basically lets the SIM card slot "work properly". If the SIM slot of your phone is defective, this issue will trigger after Pie update. .

asus zenfone sim card not detected